Privacy Policy

Privacy Statement

This Privacy Policy describes how Lubhani Technologies Pvt Ltd ("Quenth", "we", "our", or "us") collects, uses, and protects your information when you use our event technology services.

Section 1 - What Do We Do With Your Information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.

When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address to help us learn about your browser and operating system.

Email Marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

Section 2 - Consent

How do we get your consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we imply that you consent to our collecting and using it for that specific purpose only.

If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to decline.

How do I withdraw my consent?

If you change your mind after opting in, you may withdraw your consent for us to contact you or continue collecting, using, or disclosing your information at any time by contacting us.

Section 3 - Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service.

Section 4 - Payment

We use Razorpay for payment processing. We/Razorpay do not store your card details on their servers. Payment data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

Your purchase transaction information is used only as long as necessary to complete your transaction. Once completed, the transaction information is not retained.

Our payment gateway adheres to PCI-DSS standards managed by the PCI Security Standards Council, a joint effort of Visa, MasterCard, American Express, and Discover.

For more information, please review Razorpay's terms and conditions:

https://razorpay.com

Section 5 - Third-Party Services

In general, the third-party providers used by us collect, use, and disclose your information only as necessary to perform the services they provide.

However, certain providers, including payment gateways and payment processors, have their own privacy policies regarding the information we provide for purchase-related transactions.

We recommend reviewing their privacy policies to understand how your personal information will be handled.

Some providers may operate in different jurisdictions. If you proceed with a transaction involving such providers, your information may become subject to the laws of those jurisdictions.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms of Service.

Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

Section 6 - Security

We take reasonable precautions and follow industry best practices to protect your personal information from being lost, misused, accessed, disclosed, altered, or destroyed.

Section 7 - Cookies

We use cookies to maintain your session while using our website. These cookies are not used to personally identify you on other websites.

Section 8 - Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.

Section 9 - Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Please review it periodically. Changes and clarifications become effective immediately upon posting on the website.

If we make material changes to this policy, we will notify users on this page so you remain informed about what information we collect, how we use it, and under what circumstances it may be disclosed.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we can continue providing our products and services.

Questions and Contact Information

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply request more information, please contact our Privacy Compliance Officer.